
“RAIL, RAIL AGAINST THE DYING OF THE LIGHT”
It appears that financial institutions are not “going
gentle” into the night. They are railing big time against the darkness
descending on the industry in the form of new regulations that threaten
to slash the income from credit cards and overdraft fees.
Key provisions of the Credit Card Accountability
Responsibility and Disclosure Act, now in effect, restrict the ability
of credit card issuers to change rates and terms and impose penalties
for late payments. New restrictions on overdraft programs, which take
effect this summer, will prohibit lenders from charging fees for
overdraft protection unless consumers affirmatively “opt in” to that
service.
On the credit card side, press reports indicate that
banks are coping with the new rules, in part, by aggressively courting
affluent card holders while limiting credit for lower-income consumers.
Nearly one-third of mail solicitations from card issuers last year went
to consumers with incomes of more than $100,000 compared with only 18
percent in 2007, according to Mintel Compermedia, a Chicago-based
company that tracks marketing trends.
Subprime consumers, who used to be prime targets of
aggressive solicitations, are less appealing now that it will be harder
for banks to assess the penalty fees that made this market segment so
lucrative. The Federal Reserve’s survey of loan officers in November
found that 58 percent planned to reduce credit for borrowers with lower
credit scores and 53 percent were increasing the minimum credit scores
required to qualify for cards.
A separate study by the Pew Health Group found that banks
increased credit card interest rates by an average of 2 percentage
points between December 2008 and July of 2009, in anticipation of the
new rules limiting the circumstances under which rates can rise and
requiring more advance notice of changes in card rates and payment
terms.
But predictions that lenders would penalize higher-income
consumers by eliminating expensive rewards programs to compensate for
the loss of income from penalty fees (paid mainly by lower-income
consumers) haven’t materialized. In fact, one survey found that 9/10
credit card direct mail solicitations last year promoted reward programs
aimed at affluent consumers; only about 11 percent promoted “no-frills”
cards, without rewards. Issuers are increasingly linking their reward
programs to cards with annual fees, however, with some charging as much
as $350 annually for their premium rewards programs. Industry analysts
say issuers are trying to thread a marketing needle, balancing the need
to make their card programs profitable without alienating the
high-income consumers they want to retain.
The new overdraft rules pose a different challenge –
persuading consumers to request a service that financial institutions
have been providing automatically – a service that generated $20 billion
in overdraft fees on debit card purchases and ATM transactions last
year, according to industry estimates.
“Banks are preparing full-court marketing blitz, which is
likely to include filling mail boxes with various aggressive and
persuasive letters , calling account holders directly, and sending a
steady stream of e-mail to urge consumers to keep their overdraft
service turned on,” a New York Times article predicted.
Industry consultants are advising banks to target the
small percentage of consumers responsible for the lion’s share of
overdrafts, with campaigns ranging from the soft sell (“Say Yes to
Overdraft Protection”) to alarmist warnings that cancellation of
overdraft protection could leave consumers without the ability to use
their debit card in an emergency.
Further restrictions on both overdraft programs and
credit cards are in the offing. Lawmakers are considering legislation
that would limit the number of overdrafts lenders can charge each month
and annually. The Federal Reserve, meanwhile is, is developing
regulations defining “reasonable and proportional” penalty fees and
interest rates – one of the requirements of the new credit card law.
A recent report by the Pew Health Group urges the Fed to
establish “common sense” limits on those charges. Excessive penalties,
the report notes, “can cause significant harm” to consumers. The report
urges the Fed to:
Limit penalties in relation to the amount past due;
Cap penalty rates and limit the time they can apply;
Prohibit “hair trigger” late fees and ban over limit fees
entirely.
Industry executives, meanwhile, appear to be adjusting to
the new regulations after fighting tooth and nail against them. While
the compliance costs have been estimated in the hundreds of millions of
dollars, “the requirements are what they are,” Ric Struthers, president
of global card services for Bank of America, told American Banker.
“We could go back and wish they were something different…but you
move forward, you make changes, you do the best thing for your
customers.”
Andy Navarrete, senior vice president at Capital One, was
also philosophical, telling the publication that the credit card act
“was a comprehensive, sweeping piece of legislation, and I do think it
addressed a number of industry practices at a detailed level. Issuers
will have to think about the spirit [ad the] letter of the law,” he
added, noting, “Regulators have a renewed focus on consumer protection
issues, and so does the industry.”
IT’S THE CUSTOMERS, STUPID!
The Obama Administration has been exhorting financial
institutions to increase their lending to small businesses, and credit
unions have been offering to do that, if Congress will increase the cap
on their member business lending authority. But some business
executives say it’s not the lack of credit but the lack of customers
that is impeding their ability to grow, hire more workers and stimulate
the economy.
More than half of the small business owners responding to
a recent survey by the National Federation of Independent Businesses (NFIB)
identified sluggish sales as their biggest problem; only 8 percent cited
the lack of credit. The Administration’s proposed fixes – a tax credit
for businesses that hire new workers and $30 billion in aid to community
banks, to encourage them to provide small business loans --won’t have
much impact, NFIB officials say. But they also admit that they don’t
have any better ideas for helping small businesses. “We’re really in a
quandary right now,” William Dennis, Jr. senior research fellow for the
organization, who oversaw the recent survey, told the Washington
Post.
Lack of credit may not be the most pressing problem for
small businesses, but there is no question that lending to that sector
has declined — by nearly $16 billion between September, 2008 and
September, 2009, according to federal data. Bank lending overall
declined more steeply last year than at any time since 1942, the Federal
Deposit Insurance Corporation (FDIC) reported recently.
Some small business executives contend that they are in a
position to grow, but can’t get the financing they need for their
expansion plans. The Washington Post article noted the
experience of Jim Henderson, owner of a small construction supply
company in St. Louis, who wanted to hire more sales people and expand
his inventory, but was unable to persuade the bank with which he’d done
business for 20 years to increase his line of credit. “I want to move
forward and take those risks and bet on the future,” Henderson told the
paper, “but no one is really giving us a hand to do that.”
Bankers acknowledge that they have tightened their credit
standards in response to loan losses and weak balance sheets, but they
also insist that they are not getting many applications from
credit-worthy borrowers.
“Lending has been weak and spending by business and
consumers has also been weak,” Richard Brown, the FDIC’s chief
economist, acknowledged in an interview with the
Wall Street Journal.
Federal regulators, for their part, are trying to strike
a balance between demanding that banks bolster their capital positions
and exhorting them to provide the credit needed to sustain the economic
recovery. Regulators addressed that concern in a recent interagency
statement on lending to “creditworthy small business borrowers.” The
statement acknowledges that while some caution is “prudent” given
current economic conditions and the problems of some institutions,
“experience suggests that financial institutions may at times react to a
significant economic downturn by becoming overly cautious with respect
to small business lending. Regulators are mindful of the harmful
economic effects of an excessive tightening of credit availability in a
downturn,” the statement continues, “and [we] are working through
outreach and communication with the industry and supervisory staff to
ensure that supervisory policies and actions do not inadvertently
curtail the availability of credit to sound small business borrowers.”
The statement concludes by assuring industry executives that engage in
“prudent” small business lending “after performing a comprehensive
review of a borrower’s financial condition, will not be subject to
criticism for loans made on that basis.”
SHH!
The best way to ensure a housing recovery may be to stop
talking about it. Every time analysts start to suggest that the
downturn has ended, a new report on one segment of the market or another
suggests otherwise. This time, it’s new home sales, which fell to a
record low in January, according to a Commerce Department Report. The
11.2 percent decline – the steepest on record – surprised economists,
who had been predicting an increase of at least 5 percent over
December’s disappointing pace. Instead, January brought the third
consecutive monthly decline and triggered a new round of concerns about
the fragility of a housing recovery that hasn’t been able to gain
sustainable traction.
A separate report, indicating that nearly 25 percent of
all mortgage borrowers are now under water on their loans, didn’t
provide any counterweight to the gloomy home sales figures. Negative
equity has been and remains a drag on the housing recovery, according to
Mark Fleming, chief economist with First American CoreLogic, which
tracks home equity trends. “It [negative equity] is driving
foreclosures and decreasing mobility for millions of homeowners,”
Fleming told CNN-Money. “Since we expect home prices to increase
[only slightly this year],” he added, “negative equity will remain the
dominant issue in the housing and mortgage markets for some time to
come.”
PROGRESS -- OR NOT
Efforts to craft a bipartisan regulatory reform bill in
the Senate are making progress -- or not. Recent press reports pointed
to both conclusions, indicating, variously, that Sen. Richard Shelby
(R-AL), ranking member on the Senate Banking Committee, is drafting his
own bill, and that Rep. Bob Corker (R-TN), is continuing to work with
the Committee’s Chairman, Sen. Christopher Dodd (D-CT), on a bipartisan
compromise.
Reporting progress on those negotiations, Washington
Post columnist Steven Pearlstein said a “breakthrough” on the
committee’s logjam is near, predicting that Corker and Dodd are poised
to announce “a creative bipartisan proposal that will hit all the right
notes in terms of both policy and politics and will have the best shot
at Senate passage.”
Their proposal, reportedly, will call for a single
regulator for the banking industry with two divisions, one focusing on
safety and soundness and the other on consumer protection. That
approach addresses objections to the independent Consumer Financial
Protection Agency (CFPA) the Obama Administration has proposed. Bankers
would likely applaud the compromise; consumer advocates will almost
certainly oppose it.
Administration officials have said they remain committed
to an independent CFPA and to restrictions on “proprietary trading” by
banks – the so-called “Volcker Rule,” which is also encountering stiff
resistance from legislators and bank lobbyists. The proposal, advanced
by Former Federal Reserve Chairman Paul Volcker, is designed to reduce
the risks taken by federally insured depository institutions.
“We’re as committed to [that idea] now as we were on the
day [Volcker] proposed it,” Robert Gibbs, the White House Press
Secretary, told reporters recently. “We’re not walking away from what
the president outlined on the Volcker rule,” he added.
But the New York Times reported that Dodd and
other Senate leaders have decided to scrap the proposal, substituting
for the outright trading ban Volcker has suggested language that would
direct regulators to focus on proprietary trading, giving them
discretion to limit those activities or ban them on a case-by-case
basis, if they pose a systemic risk to the financial system. That
language is similar to the language included in the regulatory reform
bill the House has already passed.
The Volcker proposal has gotten some support from five
former Treasury Secretaries who signed a letter to the editor published
in the Wall Street Journal. “The principle can be simply
stated,” the former cabinet members – W. Michael Blumenthal, Nicholas
Brady, Paul O’Neill, George Shultz, and John Snow, wrote. “Banks
benefiting from public support by means of access to the Federal Reserve
and FDIC insurance should not engage in essentially speculative activity
unrelated to essential bank services….We fully understand that the
restriction of proprietary activity by banks is only one element in
comprehensive financial reform,” the former Treasury officials, who
served in both Republican and Democratic Administrations, said. “It is,
however a key element in protecting our financial system and will assure
that banks will give priority to their essential lending and depository
responsibilities.”
ON THEIR OWN
While the federal government has been struggling to find
a foreclosure prevention model that works on a large scale, 33 states
have undertaken initiatives of their own, adopting a combined total of
99 laws in the past year addressing foreclosure and mortgage issues.
Within that group, 67 statutes target foreclosure mitigation strategies,
15 address neighborhood stabilization and 12 are aimed at preventing bad
loans, according to a report by the National Governors Association. The
report attributes the upsurge in foreclosures and delinquencies last
year primarily to job losses resulting from the economic downturn. But
borrowers’ problems also underscored the lending abuses and flawed
underwriting that proliferated during the housing boom, prompting many
states to adopt measures aimed a t preventing those problems in the
future, the report noted. The states emphasized mitigation strategies
in the programs they adopted, the report suggests, because “mitigation
is the most direct way to lower foreclosure rates.”
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